Press the Windows logo key + R to open a Run dialog box.Įnter Outlook /safe, choose a profile if prompted, and then select OK. Investigate possible issues caused by add-ins If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help.
Try steps 1 through 3 in order until the issue is cleared. Outlook crashes even though you aren't actively using it. This article describes how to troubleshoot Microsoft Outlook when it's used together with Microsoft 365 and: Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 More.
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